Error:
If the customer receives the wrong product, a return policy will be issued to the customer immediately, provided the product has not been opened or used in any way.
The new product is shipped immediately upon arrival of the wrong product, and the customer is compensated with a 10% discount on their next order.
Retrieval:
All products in the store cannot be returned after the product has been opened, whether by cutting the sticker, opening the carton, etc.
If the product is in its original condition and has not been opened, a return policy will be issued at the customer's expense, and the customer will receive a refund after the product arrives at the warehouse and its original condition is verified.
substitution:
Used products cannot be exchanged. An exchange will only occur if a defect covered by the warranty is found and the customer is directed to the store by the manufacturer, and a return policy will be issued at the consumer's expense.
If the customer receives the product and it has a clear manufacturing defect, the product will be replaced immediately upon the customer contacting the store, provided that it is returned with all its accessories and in its original condition.
If the product is returned by the customer and it is found after inspection to be undamaged, the product will be sent back to the customer with the customer bearing the shipping cost.
Warranty:
